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How We Handle Your Personal Data

At h5.rpvip5.win, every piece of personal data you share — from your account registration details to payment records via DANA, OVO, GoPay and QRIS — is held under…

Data collected only as neededDANA, OVO, GoPay & QRIS transaction records securedYour right to access or delete dataIndonesia-region data handlingContact our Privacy Team directly

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Explore What This Privacy Policy Covers

h5.rpvip5.win Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our privacy policy applies to all account activity on h5.rpvip5.win, including data generated when you deposit using DANA, OVO, GoPay or QRIS and when you browse the lobby from any device. We collect your name, email address, device identifiers and transaction references solely to operate your

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account and process withdrawals. Data shared with payment processors is limited to what those processors require to clear your transaction. The extent to which your data rights apply depends on local law, and we apply Indonesian data-protection standards as our baseline for all accounts registered from
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Indonesia, including from cities such as Medan and Semarang.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

Reach Our Privacy Team Directly

If you have a question about how we store your data, want to request a copy of your information, or need to ask us to delete…

DATA HANDLING PRACTICES

Browse How We Protect Your Account Data

We operate six distinct data-protection practices that apply from the moment you open your account through to the point your data is deleted.

Data Minimisation

We collect only the fields required to verify your identity and process payments via DANA, OVO, GoPay and QRIS. Optional profile fields are never used to build advertising profiles or sold to third parties under any arrangement.

Cookie Usage

We use session cookies to keep you logged in and analytics cookies to measure which lobby sections load slowest on mobile. You can disable non-essential cookies through the Cookie Settings link in the site footer at any time.

Account Security

Your account password is stored as a salted hash — we cannot read it. Login attempts from unrecognised devices trigger an email verification step before access is granted, protecting your account even if your credentials are exposed elsewhere.

Data Retention

Active account data is retained for as long as your account remains open. Closed account data is kept for 5 years to meet financial record-keeping requirements, then permanently deleted from our servers in a scheduled purge cycle.

Third-Party Sharing

Payment processors such as the networks behind DANA and GoPay receive only the transaction fields their systems require — we do not share browsing history, game activity or device data with those processors at any point.

Your Right to Request Changes

You may request a full export of your stored data, ask us to correct inaccurate details or request deletion at any time through the in-account Privacy & Data form. Requests are processed within 7 business days, subject to what local law permits.

Your Privacy Policy Questions, Addressed Here

The questions below are the ones our Privacy Team hears most often from account holders in Indonesia. If your specific question is not listed, submit it through the in-account Privacy & Data form and we will respond within 24 hours during operating hours.

We collect your name, email address, date of birth and a phone number for verification purposes. Once you add a payment method such as DANA or OVO, we also store the masked account reference needed to process your deposits and withdrawals.

We share data only with payment processors — and only the fields those processors need to clear your transaction. We do not sell personal data, share game-session history or pass your device information to advertising networks.

Closed account data is retained for 5 years to satisfy financial record-keeping obligations, after which it is permanently deleted. You will receive an email confirmation once the deletion cycle has completed.

Yes. Log in, navigate to Settings, then 'Privacy & Data', and submit an export request. We will prepare a structured file containing your account data and send it to your registered email address within 7 business days.

Submit a deletion request through the Privacy & Data form inside your account settings or email our Privacy Team directly. Deletion is processed within 7 business days, subject to what local law permits regarding mandatory retention periods.

Yes. Payment records are stored in encrypted form and access is restricted to authorised staff processing withdrawals or investigating disputes. We retain only masked references — not full account numbers or PINs — for QRIS and GoPay transactions.

Go to Settings, select 'Personal Details', and edit the fields that need correcting. For identity fields such as your legal name or date of birth, contact our Privacy Team via live chat so the change can be verified against your original documents.

How We Handle Your Personal Data

Reach Our Privacy Team Directly

Browse How We Protect Your Account Data

Data Minimisation

Cookie Usage

Account Security

Data Retention

Third-Party Sharing

Your Right to Request Changes

Your Privacy Policy Questions, Addressed Here

01 What personal data does h5.rpvip5.win collect when I open an account?

02 Does h5.rpvip5.win share my data with third parties?

03 How long is my data kept after I close my account?

04 Can I request a copy of all the data you hold about me?

05 How do I ask h5.rpvip5.win to delete my personal data?

06 Are my QRIS and GoPay transaction records stored securely?

07 How can I update incorrect personal information on my account?

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